Jinbao Liu
- Total activity 20
- Last activity
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Activity overview
Latest activity by Jinbao Liu-
Jinbao Liu created an article,
Return Policy
General Return OverviewWe offer a 30-day return window from the date of delivery. To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with o...
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Jinbao Liu created an article,
How to Reset Your Password for Fishbuddy App?
If you are locked out of your account or have forgotten your password, follow these simple, secure steps to reset it and regain access. This process is designed to be quick and fully self-service.T...
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Jinbao Liu created an article,
Can my order be delivered to a Bellerose store ?
At the moment, in-store pickup is available. As for delivery, please note that parcels can only be delivered to a shop with DHL. This service is available exclusively in France, Belgium, and German...
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Jinbao Liu created an article,
Can my order be delivered to be picked up at a store ?
At the moment, in-store pickup is not available, but we’re actively working to offer this option soon. As for delivery, please note that parcels can only be delivered to a pickup point with Mondial...
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Jinbao Liu created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Jinbao Liu created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Jinbao Liu created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Jinbao Liu created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Jinbao Liu created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Jinbao Liu created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...